Let’s get you back to the moment.

Camera or selfie trouble

• On iPhone, open Settings, find SelfieTime, and allow Camera access.
• Use even lighting, keep faces unobstructed, and hold the phone steady.
• For a game selfie, make sure both the signed-in player and assigned target are visible.
• For an event connection, both people must have opted in to the same event.

Sign-in and game help

Check the email address and password carefully, then confirm your internet connection. Invite codes use six characters and private games need at least three participating players before they can start.

Safety or abuse report

If a person is using SelfieTime without consent, sharing abusive profile content, harassing participants, or creating an unsafe situation, stop participating and email simon@apricotstudios.ca. Include the relevant username and game or event name. Contact local emergency services if anyone is in immediate danger.

Privacy and account deletion

In the iOS app, go to Profile → Delete account. If you cannot access the app or joined through an event link, email support from the address you used. Read the full Privacy Policy and Terms & Safety.